Frequently Asked Questions

Yes. Every service runs on the same shared-core deployment — one practice, one login, one set of records. Turning on Hospital, Boarding, Shelter, Equine, or Livestock on an existing deployment activates the new service against your existing patients, staff, and history — nothing gets migrated, duplicated, or re-entered.

Removing a service turns off that service's own screens and stops billing for it. The shared-core data it used — patients, staff, appointments — stays intact, because shared-core owns that data, not the individual service.

No. All six services — Vet Practice, Hospital, Boarding, Shelter, Equine, and Livestock — can run together on a single deployment if your practice needs them.

Your first service is $200/month — that one price covers shared-core plus that service, unlimited doctors and staff, and fully managed hosting, all included, not itemized as add-ons. Each additional service adds $50/month to the same bill. See the pricing page for the full bundle table across all six services.

Unlimited doctors and staff on every plan — there's no per-seat fee anywhere in Vivetra — plus fully managed hosting: Vivetra handles backups, updates, and uptime. There's no separate hosting bill and no server for your practice to run.

All six services on one deployment — Vet Practice, Hospital, Boarding, Shelter, Equine, and Livestock — is $450/month, still with unlimited staff and managed hosting included in that price.

No. There's no built-in payment processing inside Vivetra itself — that's a deliberate choice across every service, so your practice is never locked into a specific processor or a per-transaction fee cut. (The checkout on this site is separate — it's how you pay for your own Vivetra subscription, not how your practice collects payment from its clients.)

Pricing moves on a published schedule, adjusted roughly every two years with advance notice — never a surprise mid-cycle increase. The figures above are today's rates; see the pricing page for the full published schedule.

Vivetra is live today in the United States, Canada, the United Kingdom, Ireland, Australia, and New Zealand — real self-serve signup and checkout in all six countries, not a waitlist.

You can still join our list, and we'll let you know when Vivetra opens up in your country. Self-serve signup and checkout are only live for the six countries above right now.

No. Every Vivetra deployment is dedicated to a single practice — your data is never commingled with any other customer's, whether in a shared database or otherwise.

It's yours, and it's fully portable. Because each deployment is dedicated to your practice rather than pooled in shared multi-tenant infrastructure, there's no entangling to undo first — you can take a full export with you.

Yes — Vivetra Vet Practice is the flagship service: day-to-day scheduling, charting, and records for a general small-animal clinic, at one flat price with no per-seat fees.

Vivetra Hospital is built for referral, specialty, and 24/7 ER teams, and can run alongside Vet Practice on the same deployment as your practice grows.

Vivetra Boarding covers run/kennel scheduling plus a direct bridge into a real vet chart for medical aftercare.

Vivetra Shelter covers intake through adoption on the same shared-core records as your clinical services, so shelter and general-practice data never live in two separate systems.

Vivetra Equine is built for ambulatory and hospital-based horse practices, including ownership-share (syndicate) billing.

Vivetra Livestock pairs an individually-ID'd clinical patient chart with a group/lot VFD ledger in one product.