Appointment scheduling across doctors and rooms
A shared calendar for every doctor and exam room, with a waitlist so a last-minute cancellation gets filled instead of sitting open.
Flagship service
Vivetra for Vet Practices
The Vet Practice service is Vivetra’s flagship: day-to-day practice management for a general small or medium-animal clinic — scheduling, medical records, estimates and invoicing, controlled-substance logging, and client reminders, all on one shared-core deployment your whole team logs into.
$200/mo as your first service — unlimited doctors and staff, fully managed hosting included in that price, not a footnote. +$50/mo if added to an existing Vivetra deployment alongside another service.
What this service handles
Five things a general practice actually does every day — not a feature list padded out for length.
SOAP-note medical records
Structured SOAP charting, vaccine history, and treatment plans tied to one patient record for life — not a fresh chart every time a client switches doctors inside your own practice.
Estimates and invoicing
Build an estimate at check-in, convert it to an invoice at checkout, and let the client settle it online from their own portal — through your practice's own Stripe account, not ours (see below).
Controlled-substance logbook
A compliant controlled-substance dispensing log built into charting — every controlled drug is recorded with the detail an audit expects as it's administered, not reconstructed from memory at inspection time.
Automated client reminders
Vaccine due-dates and wellness recalls go out by email without a staff member building a mail-merge list by hand every month.
What your clients see
Your staff aren’t the only people who log in. Every deployment includes a client portal your own clients use themselves — so the front desk isn’t the only way to get an answer out of your practice.
Their pet’s record, without a phone call
Visit history, vaccine history, medications, and the plan you agreed on — the same record your team charted, readable at home that evening instead of half-remembered from the exam room.
Requests, not self-booking
Appointment requests, refill requests, and estimate approvals arrive as requests, into a staff queue. Nothing drops itself onto your schedule or into your pharmacy without a person on your side saying yes.
Estimates reviewed and signed remotely
A client can read an estimate and sign it from a phone before the appointment, so the conversation about money happens once, in writing, and not at the counter with a line behind them.
Paying the bill online
Connect your practice’s own Stripe account on the payment-settings page and your invoices become payable from the portal. The Stripe account is yours — your practice keeps its own Stripe relationship and its own processing rates, with a small Vivetra platform fee on top of Stripe’s own rate. Today that’s payment of a full balance; a card kept on file for next time is still ahead of us on this service.
Where this category usually loses you
Most vet-practice software in this category is priced per seat or quote-only — a flat, unlimited-staff monthly price like Vivetra’s is genuinely rare.
One thing we tell you plainly, not after you’ve signed up: there is no native iPhone or Android app today. The service runs as an installable PWA, which covers a phone or tablet reasonably well, but it is not an App Store or Play Store listing. If that’s a dealbreaker for your team, better to know now.
See the full, sourced comparison against ezyVet, Vetspire, IDEXX, and the rest of the category →
Questions about this service
Can my clients pay their bill online?
Yes. Connect your practice's own Stripe account on the payment-settings page and an invoice in the client portal becomes payable online. The Stripe account stays yours — your practice keeps its own Stripe relationship and its own processing rates, and a small Vivetra platform fee sits on top of Stripe's own rate. Today that's payment of a full invoice balance; keeping a card on file for next time hasn't shipped for this service yet.
Is there a native iPhone or Android app?
Not today. The Vet Practice service runs as a PWA (installable straight from the browser, works like an app icon on a phone or tablet) rather than a listing in the App Store or Play Store. If a native app is a hard requirement for your team, that's worth knowing before you sign up, not after.
How is this priced against a per-seat vet-practice system?
One flat monthly price covers the service and every doctor and staff member on your deployment — nobody counts logins or bills per user. See the sourced, line-by-line vet-practice comparison for how that stacks up against specific vendors.
See your own price
Pick this service alone, or bundle it with the others your practice group needs, and see the exact monthly number before you talk to anyone.