Compare · Vet Practice service
Vivetra vs. ezyVet, Vetspire, IDEXX & the vet-practice field
Several vendors here price per vet (Provet Cloud) or publish no rate card at all (IDEXX Neo, Shepherd) — Vivetra is one flat monthly rate that covers unlimited doctors and staff, with managed hosting included. Below is the whole field for the Vet Practice service, side by side, with every competitor figure pulled from a sourced, dated record you can check yourself.
Vivetra’s Vet Practice service is $200/mo — the same number at three people or thirty, unlimited staff and fully managed hosting included in that price, not bolted on as a later line item.
The whole field, side by side
Competitor pricing, ownership, and any legal note are shown exactly as our sourced dataset records them — follow the “source” link on any row to the vendor’s own page or the record we relied on.
| Platform | Published pricing & claims | How it’s licensed / notable |
|---|---|---|
| Vivetra (Vet Practice service) | $200/mo, flat — unlimited doctors and staff, never a per-seat or quote-only figure | Fully managed for you: managed hosting included in the price, no server for you to run. One flat monthly rate, the same as your team grows. Includes a client portal where your clients pay bills and estimates online through your practice’s own connected Stripe account. |
| ezyVet source 1 (opens in new tab) source 2 (opens in new tab) |
$260.50/mo+ entry pricing founded in 2006 and based in New Zealand; acquired by IDEXX on June 2, 2021 |
Cloud, IDEXX-owned. Publishes entry pricing from $260.50/mo; corporate and enterprise pricing is by custom quote. |
| Vetspire source (opens in new tab) |
acquired by Pathway Vet Alliance (announced April 2021); described as "an artificial intelligence veterinary medical record and practice management platform" with AI recommendations to cut time spent on notes |
Acquired by Pathway Vet Alliance (announced 2021). Describes itself as an AI-driven medical record and practice-management platform, with AI recommendations to cut time spent on notes — a capability Vivetra does not match today, stated plainly. |
| IDEXX Neo source (opens in new tab) |
no price published on the Neo product page — "Get started for free" / book-a-demo only |
No price published on its product page — just “Get started for free” and a demo booking — so there is no public number to compare against. |
| IDEXX Cornerstone source (opens in new tab) |
2022 antitrust class action (Yuen et al. v. IDEXX, filed July 25, 2022) alleged long-term exclusive contracts with veterinary practices; allegations, not findings |
IDEXX-owned. The claim beside it is a legal matter — read the precise, un-spun version in the note below. |
| Provet Cloud source (opens in new tab) |
$99/vet/mo + $249/mo platform (Core); $129/vet/mo + $299/mo (Pro) |
Two parts: a per-vet monthly rate plus a fixed monthly platform fee on top. |
| DaySmart Vet source (opens in new tab) |
plans starting at $123/mo; users and features added as needed |
Plans start at a published entry price, with users and features added as needed — so the number moves as you add them. |
| Shepherd (formerly Hippo Manager) source (opens in new tab) |
acquired Hippo Manager in March 2025, with no option to stay on Hippo Manager as it was; Shepherd publishes no numeric rate card (publicly reported, not vendor-confirmed) |
A real, publicly-reported vendor-acquisition-risk example: Hippo Manager customers had no option to stay on Hippo Manager as it was — see the note below. |
| ImproMed source (opens in new tab) |
~$5k one-time base license + ongoing support fees (third-party estimate, not vendor-published) |
A third-party estimate (not vendor-published) puts it at a ~$5k one-time base license plus ongoing support fees, rather than a flat monthly subscription. |
About this comparison. This is Vivetra’s own comparison of competing products — we chose the vendors and wrote the framing, so read it as our argument, checked against sourced facts, not a neutral third party’s. Every competitor pricing figure and claim above is shown as published by that vendor or the cited record, in USD as each vendor quotes it, and was verified as of 2026-10-29. Prices and features move; if a figure here is out of date or wrong, tell us at [email protected] and we correct or remove it within 5 business days. Vivetra’s own price is identical in every supported currency — no conversion, ever — so switching the currency selector only changes the symbol and tax note beside it, never the digits.
On the IDEXX Cornerstone legal note
Because it’s a legal matter, here it is precisely, with no embellishment. A 2022 antitrust class action (Yuen et al. v. IDEXX, filed July 25, 2022) alleged that IDEXX used long-term exclusive contracts with veterinary practices. Those are allegations, not findings. source (opens in new tab)
We raise it only because independence from a single diagnostics vendor is a real reason practices look at software that isn’t tied to a diagnostics company — not to characterize it as more than the record supports. We make no claim here about the case’s current status or outcome.
The vendor-acquisition risk, with one real example
When a platform gets bought, the price and the product you signed up for can change out from under you. The publicly-reported Shepherd / Hippo Manager story is the clearest recent example in this category: Shepherd acquired Hippo Manager in March 2025, with no option for customers to stay on Hippo Manager as it was. Shepherd publishes no numeric rate card, so we don’t put a before-and-after price on it.
Worth being straight about: the clearest corroborating source we found is a competing vendor’s own blog, so we frame it as publicly reported, not as an unimpeachable fact — the source link on that row goes to exactly what we relied on.
Where Vivetra genuinely falls short today
Hiding a real limitation is worse than not having it. Here are the honest gaps for the Vet Practice service, stated directly.
- No native mobile app — PWA only. The service installs as a Progressive Web App straight from the browser and works like an app icon on a phone or tablet, but it is not an App Store or Play Store listing. If a native app is a hard requirement for your front desk or floor team, know that before you sign up.
- Online payments, but no saved cards yet. You connect your practice’s own Stripe account and your clients pay bills and estimates online from the client portal — you keep your own Stripe relationship and your own rates, with a small platform fee on top. What isn’t here yet is a card on file: payments in the Vet Practice service are full-balance only, so there’s no charge-the-card-we-already-have flow. If that’s central to how you collect, know it before you sign up.
- We’re newer than the incumbents. Several products in the table above have run for years or decades. Vivetra is a newer vendor with less of a track record — a real consideration we’d rather name than let you find out later.
Questions about this comparison
Why is the price the same whether I have 3 people or 30?
Because Vivetra doesn't count seats. Provet Cloud charges per vet, on top of a fixed platform fee; DaySmart Vet adds users and features onto a starting plan; ezyVet publishes an entry figure with enterprise pricing by custom quote; and IDEXX Neo publishes no price on its product page. Vivetra is one flat monthly rate for the service with unlimited doctors and staff and managed hosting included, so the number you see is the number you pay as your team grows.
Do I have to run my own server?
No. Vivetra is fully managed for you — the software runs on infrastructure we operate on your behalf. You never touch a server, never patch an OS, never restore a backup yourself. And because Vivetra isn't owned by a diagnostics company, your practice isn't routed through a single lab vendor's in-house practice-management system by default, so your PMS choice and your lab choice stay separate decisions.
What does Vivetra genuinely NOT do that some of these competitors do?
Two things worth knowing before you sign up, not after. There is no native iPhone or Android app — the Vet Practice service runs as an installable PWA, not an App Store or Play Store listing. And online payments here are full-balance only: you connect your own Stripe account and your clients pay bills and estimates online (you keep your own Stripe relationship and rates, with a small platform fee on top), but the Vet Practice service does not keep a card on file to charge later yet. We're also a newer vendor than incumbents that have run for decades — we'd rather say all of that plainly than let you discover it later.
See it against your own headcount
Pick the Vet Practice service alone or bundle it with the others your group needs, and see the exact flat monthly number before you talk to anyone.
Shopping from the UK, Ireland, Australia, or New Zealand? See the UK & Ireland comparison or the Australia & New Zealand comparison.
Weighing ezyVet against Instinct Science? See the ezyVet vs. Instinct head-to-head.